Service Advisor job in Stowmarket at Monster UK

HGV Service Advisor needed near StowmarketA smashing opportunity has arisen within truly forward thinking HGV Dealer Group; they are looking for a Service Advisor to join their team at one of their dealerships.You will be working in a similar role with a HGV franchised dealership.

Previous experience with HGV is not essential, you can have an automotive background with passenger car, but you will need to possess excellent customer handling skills for this role.Key purpose of the jobTo meet and exceed customer expectations and to help maximise departmental profitability.Your role will be to receive customers and their vehicles, in a friendly and professional manner, discuss and confirm their requirements.

You will also take responsibility for the customer’s journey whilst their vehicle is in for repair or service.Key Skills/Knowledge/ExperienceTo be considered for this role, you will have current or recent experience in a similar role:You should possess great customer relationship skills and be able to adapt to the customers’ requirementso You will have strong organisational skillso The ability to verbally communicate clearly and succinctly both face to face and on the telephoneo Demonstrate good understanding of team dynamics and team worko Have a desire to achieve the departmental targets setWorking Hours: 8am – 6pm Monday to Friday, working every other Saturday 8am to 12:30pmSalary: ?19,000 – ?22,000 (depending on experience) with an OTE of ?26,000If you feel you meet our client’s requirements then please apply to us in the first instance. View full job description[1]


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