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Bin men refuse to collect rubbish on narrow street

Residents are furious after claiming that bin men refuse to collect their rubbish – because a hedge might scratch their wing mirrors[1] . A homeowner[2] claims refuse collectors stopped emptying bins outside houses on his street three years ago. Terence Armour, who lives at the bottom of Dovecote Close in Coundon, Coventry, said the problems began when a new collection team took over the route.

He claims workers told him they didn’t want to drive down the road because a hedge might scratch the lorry’s mirrors, reports the Coventry Telegraph[3] . Mr Armour said: “I’ve had an issue with the bins for three years. They aren’t being taken away.

Terence ArmourTerence Armour

“He (the driver at the time) said he didn’t want to scratch the mirrors on the hedge.

I cut the hedge back at a cost to myself. “The recycling bin lorry comes down here, but the main truck won’t come down.

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“If he can’t get down there then he shouldn’t be driving.” He added: “You can quite clearly get a truck down here.

A fire engine can get down here. There’s no reason a bin lorry can’t.” The 55-year-old said most homeowners took their bins to the top of the road, but some older residents and those with ill health struggled to do so.

He said: “The elderly lady next to me can’t do that. The mother next to me can’t leave her baby in the house to take the bin to the top of the street.” He added: “Everybody else gets their bins collected outside their house.”

He estimates that in the past three years, he’s phoned the council between 50 and 100 times about his bin not being collected. Mr Armour added that despite contacting his local councillor and going through the council’s complaints department, nothing has been done.

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He added: “It’s a joke. What I don’t understand is this – I work for myself; when you have a call and you get a problem, you need it sorting out.”

A spokesman for Coventry City Council told the Telegraph that Dovecote Close was quite narrow and refuse wagons have to be able to drive forward or reverse down a street.

She said: “If a resident has an issue, they can apply for assisted collection.”


  1. ^ mirrors (www.mirror.co.uk)
  2. ^ homeowner (www.mirror.co.uk)
  3. ^ Coventry Telegraph (www.coventrytelegraph.net)

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