Teletrac Navman completes telematics to James Shaw & Son Ltd

As a business that revolves around its customers, Teletrac Navman has been working closely with family-run haulage firm, James Shaw & Son, to deliver a telematics solution to streamline and optimise its operations. Priding itself on its 24 hours a day, seven days a week service, James Shaw & Son will benefit from a range of tools through Teletrac Navman’s connected fleet management platform – DIRECTOR – to achieve greater efficiency and productivity across its entire fleet. The St.

Helens based business, providing haulage, logistics and transport services across the UK and Ireland for more than 65 years, sought a telematics solution that could meet the demanding and evolving needs of its business. This included increasing the daily visibility of its fleet and keeping up with technological advancements. The haulage business will benefit from vehicle tracking, which provides a comprehensive and dynamic overview of the location and performance of all the truck and trailers that make up James Shaw & Son’s fleet.

For added flexibility, James Shaw & Son has also adopted DIRECTOR’s Mobile app platform, which replicates the functionality and usability of the DIRECTOR platform via a smart device. Scott Hutchins, UK VP Sales at Teletrac Navman, said: “Road haulage businesses are essential for our economy, yet they so often face complex and demanding logistical challenges. We are really pleased that we are able to help James Shaw & Son overcome such issues, giving them the tools needed to effectively manage workflow, costs and time so the business can focus on delivering its crucial services in the haulage and logistics sector.

We’re looking forward to a long and prosperous relationship.” Andrew Shaw, Managing Director at James Shaw & Son, commented: “We operate a seven days a week service, so working as efficiently and productively as possible is key to the success of our business. Following the smooth implementation of Teletrac Navman’s software, we have been so pleased with the results and can already see how it is adding real value to our levels of service.

The mobile app has been particularly impressive, granting multiple users immediate and easy access to key data, which has enabled us to be proactive rather than reactive to all our customer service queries.”

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