UPS apologizes to Dayton family after truck driver runs over dog

A Dayton family says their boxer Jazzy died after being run over by a UPS truck driver. (Images courtesy Nick Shipley)

DAYTON, Tenn. — 

UPS has apologized to a Dayton, Tennessee family, and says “appropriate action” is being taken after video shows a driver for the company run over one of the family’s dogs. Last Tuesday, we spoke with the Shipley family, who said a UPS driver hit their dog Jazzy while delivering a package that they said the driver never dropped off. The incident was captured on home surveillance video, and the Rhea County Sheriff’s Office told us they are investigating it as a case of possible animal cruelty.

Since then, UPS released to us the following statement:
UPS has sincerely apologized to the family for this incident and is working with them to resolve the situation. The entire incident was not reflected on the family’s security camera footage.

Our employee misdelivered a package that he returned to pick up, and in the process was bitten by one of the family’s dogs. Our employee is a dog lover who did not intentionally run over the dog when it was biting at the vehicle’s tires, and he is extremely distraught about the entire incident. Multiple UPS drivers have reported the dogs at this residence will chase and bite at their vehicle’s tires, although they have continued to make deliveries for the family.

We are taking the appropriate action with our driver, and we are taking steps to prevent this kind of incident from happening with this family in the future.” Nick and Renee Shipley said UPS reached out to them and apologized to them in person. Nick said they’ve never had an issue with their dogs biting anyone.

He said when they originally spoke with the local UPS road supervisor, he never mentioned the driver got bit or that it was a misdelivery issue. Nick said the whole situation would be different if the driver stopped and told the family what happened, instead of driving off. The Shipleys said they have ordered more security cameras, and a gate for their driveway.

This is a developing story and will be updated.