Truck drivers disappointed they can't get their McDonald's fix

ROBERT KITCHIN/STUFF The Basin Reserve McDonald's was doing a steady trade on Tuesday morning.

New Zealand truck drivers aren't able to get their mits on McDonald's because they can't fit through drive-thru and coronavirus restrictions forbid them from walking up to the window.

"I travel anywhere from Invercargill to Kaitaia - I'm on the road six, seven days a week," one truck driver, who asked to remain anonymous, told Stuff.

The lack of access became a particular concern at night, when food options were limited, he said.

"McDonald's is the only restaurant we can get a feed at during the night. Now they're refusing to serve truck drivers.

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"What would happen if the truck drivers refused to deliver their food?

They'd be buggered."

The truck driver said the level 4 lockdown had been hard enough for many drivers, with service stations and convenience stores closed.

"We couldn't get coffees, we couldn't get hot pies, we couldn't get access to public toilets at night."

He said he felt McDonald's had not tried hard enough to come up with a solution.

New Zealand truck drivers aren't able to get their mits on McDonald's because they can't fit through drive-thru and coronavirus restrictions forbid them from walking up to the window.

David White/Stuff

New Zealand truck drivers aren't able to get their mits on McDonald's because they can't fit through drive-thru and coronavirus restrictions forbid them from walking up to the window.

When he complained on Facebook, McDonald's suggested he use a delivery service and order straight to his truck.

"Why should I pay more on Uber Eats just [for them] to come five metres?"

In the US, McDonald's offered a curbside service where truck drivers had a designated space outside their restaurants.

"If American McDonald's can do it, why can't New Zealand?"

National Road Carriers Association chief executive David Aitken said he had spoken with McDonald's to see what could be done after members had raised the issue.

"We need to make sure these guys can get a meal somewhere."

McDonald's spokesman Simon Kenny said many of their 24-hour restaurants closed their lobby overnight already, so the challenge for truck drivers under alert level 3 in regards to drive-thru was the same as it had always been.

"We're grateful for the work of truck drivers around the country, and our own distribution partner and their drivers have worked tirelessly over the last few weeks to help get Macca's open and restocked."

New Zealand Trucking Association chief executive Dave Boyce agreed access to food had always been an issue for truck drivers.

"Certainly as an industry association we would be encouraging them to eat healthy food anyway."

Stuff

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