Nickelodeon Experience slammed by angry parents over ‘rip off’ prices and queues
Furious parents have slammed the Nickelodeon Experience family attraction claiming it was a total “rip-off”. Families said the Heaton Park attraction in Greater Manchester cost GBP100 for a family of four but were left with “nothing to do”. The family festival features characters from the Nickelodeon children’s TV channel like SpongeBob SquarePants, Paw Patrol, Teenage Mutant Ninja Turtles and Henry Danger.
It opened in Manchester on Saturday, with three-hour sessions for families throughout the day and runs until August 3, reports the Manchester Evening News. The event is billed by organisers as an outdoor experience “where families can discover the very best of Nickelodeon and Nick Jr. for an unforgettable day out.” But a number of parents have hit out to say they were less than impressed with the event, which has a full price ticket for children aged over 4 starting at GBP29.50, while adult tickets start at GBP9.50 and under-2s go free.
Food and drink prices included GBP4.50 for a cappuccino, GBP7 for a hotdog and GBP7.50 for loaded fries, while parents were aghast to see a large SpongeBob toy on sale in the gift shop on site for GBP40. Did you visit the Nickelodeon Experience? Email email@example.com
Dad travels 300 miles in frantic bid to save holiday due to daughter’s missing passportNickelodeon Experience at Heaton Par (MEN)
In a statement, organisers said there had been an “overwhelmingly positive response from fans in attendance”.
But that they would now look at reviewing adult ticket pricing to “recognise the pressures on families caused by the rising cost of living.” Rachel Halewood posted on the Nickelodeon Experience Facebook page: “Awful, as a family of 4 we paid GBP100 and there was literally nothing to do! You have to pay to park on a field and then walk 15 mins to the event.
“We went for mainly paw patrol and Henry danger, paw patrol characters were great but also had to wait half an hour in the line to see them. A “Henry danger” maze which was pointless. “One food stall for the whole event which we didn’t even end up going to because the line was so long.
GBP17 for two slushes. Went into the gift shop, barely anything there. “Small soft plays for I’d say under 1s they were that small.
My 6 year old was bored nothing for her to do, so god knows what a 7-14yr old does. So disappointed and so are my kids! Feel robbed.”
Families said the Heaton Park attraction in Greater Manchester cost GBP100 for a family of four but were left with “nothing to do” (MEN)
Mum Samantha Chater told the MEN it was “outrageous”.
She took her 4-year-old and 11-year-old to the event on Saturday afternoon. She said “It was such a con with extortionate food prices too. I feel very strongly about warning others about how much of a rip-off this event is and the poor quality and lack of what’s there.
It’s the worst event we have ever been to.” Mum @EmRaff89 posting on twitter said: “If you’re thinking of going to the Nickelodeon Experience at Heaton Park in Manchester – don’t. Save yourself the extortionate entry fee and just watch SpongeBob in your garden in the rain.
“I was hoping for a fun day and couldn’t have been more disappointed. The absolute CHEEK of what they’re charging for genuinely the worst event I’ve ever been to.” She further added: “There were two hour queues for the inside events and an hour and a half to have a photo taken with the paw patrol mascots.
The teenage mutant ninja turtle part was four tubes for kids to crawl through but they all kept getting stuck because there was no one way system. The whole thing was absolutely abysmal.”
The experience launched in Edinburgh at the start of July – where families had shared similar frustrations over “extortionate” prices at the event with our sister site Edinburgh Live (MEN)
Danny Senior said: “What an absolute joke this is. GBP50 for me and my daughter and was done in 40 minutes… absolutely disgraceful.”
Vicky Parson also “felt robbed” saying on the Facebook page: “Totally agree total waste of money in Manchester today. I feel robbed. We spend more time queuing for the c*** than actually doing it and left before session finished.”
The event has been created by Luna Cinema who are behind the popular FriendsFest event, in association with Paramount Global. A spokeswoman for the Nickelodeon Experience said: “The Nickelodeon Experience had a fantastic opening weekend at Manchester’s Heaton Park, with an overwhelmingly positive response from fans in attendance. “The event is the only one of its kind in the UK, offering visitors of all ages the opportunity to explore a site full of adventure and interactive experiences.
“Each zone in the Nickelodeon Experience brings to life a popular TV show from the channel for fans to enjoy at their leisure. Younger fans can explore the Ninja Turtles’ underground network of tunnels, climb aboard Santiago of the Seas’ ship and meet their favourite Paw Patrol characters.
Mum @EmRaff89 posting on twitter said: “If you’re thinking of going to the Nickelodeon Experience at Heaton Park in Manchester – don’t. Save yourself the extortionate entry fee and just watch SpongeBob in your garden in the rain (MEN)
“Among the attractions for kids is an interactive Hunter Street escape room, a Henry Danger maze and a zone dedicated to the Thundermans school for superheroes, where audiences get to perfect their superhero powers. “While we believe ticket prices reflect value for money and the investment required to bring this unique touring experience to life, we do recognise the pressures on families caused by the rising cost of living.
As such, we will be reviewing adult ticket prices. “We also work with our food and drink partners to provide visitors with a range of price points for refreshments, starting at GBP2.50 for beverages. Similarly, the onsite shop stocks a variety of products at a wide range of prices, starting from GBP3.
“All families also receive a free gift, so no one leaves the Nickelodeon Experience in Manchester empty-handed.”
The experience launched in Edinburgh at the start of July – where families had shared similar frustrations over “extortionate” prices at the event.