UpdatedPUBLISHED: 16:43 20 July 2019 | UPDATED: 17:42 20 July 2019
Bianca Wild
An HGV overturned at Oldings Corner in Hatfield earlier today. Picture: @WelHatNthPolice
Archant
The eastbound A414 is closed and two lanes are blocked on the connecti…
The industry body representing HGV drivers has thrown its weight behind proposals for a new £6 million roadside service station near Newry as council prepares to reject the plans.
Images of the planned development – first revealed by Armagh I i…
The A14 is shut this morning (July 13) after a lorry overturned.
The carriageway is shut eastbound from J21 A1 Brampton Hut to J22 Brampton Race Course. The incident is at the J21 roundabout.
The closure will allow crews to put the vehicle back on its …
IF you need any evidence of just how bonkers and utterly toxic our politics is at the moment, look no further than a small sausage factory situated in the North Yorkshire countryside.
During the Conservative party leadership hustings in Yorkshire, Hec…
Certas Energy, the UK’s leading independent distributor of fuels and lubricants, is expanding its bunker refuelling site network with a new development at Newark Lorry Park. The site is located on the old Great North Road, alongside the busy A46 trunk …
Video
Jane Hammond, from Brundall, who took 17 hours to get back home after she was left stranded on the side of the A1(M) and A17 after her car broke down. Picture: Victoria Pertusa
Archant
Jane Hammond, 53, from Brundall, was travelling from north Norfolk to Manchester for a family party when her Renault Grand Scénic broke down on the M18/M1 slip road hard shoulder at 5.10pm on Saturday, June 29.
She ended up getting home 17 hours later after being left at Blyth Services on the A1(M) for two hours and later at Holdingham Service Station, Sleaford, on the A17 between 11.40pm and 7.30am.
The support worker from Lingwood Care Farm and her car were returned home by an independent recovery firm at 10am, paid for by the RAC.
Mrs Hammond said: “I was so relieved when I saw the recovery truck. I have never been so pleased to see my drive and husband. I was very angry afterwards. It has put me off long journeys.”
The 53-year-old, who cares for adults with physical and learning disabilities, has been an RAC customer for 30 years and paid over £200 for this year’s roadside recovery and at home cover.
She is urging people to check their policies and wants big companies to communicate changes more clearly.
“I don’t read the small print. I’m naive and hold my hands up,” she said.
Mrs Hammond is reluctant to renew her RAC policy when it ends in 10 months after “completely losing confidence” in the business and has since complained about the overnight delay.
She praised the initial RAC engineer who escorted her to Blyth Services.
But Mrs Hammond added: “For seven hours the RAC didn’t call to check my welfare.”
She became “frustrated” and scared out of her wits end after being left in Sleaford not knowing when she would be recovered.
And at 1.30am, Mrs Hammond had to pay £38 for a Travelodge room after hearing from the RAC she would not be rescued until a few hours later.
An RAC spokesman said: “We would like to apologise to Mrs Hammond for the delay she experienced in being recovered and the mistakes that were made managing her subsequent complaint.
“We will be contacting her to discuss a suitable gesture of goodwill. We help resolve thousands of breakdowns successfully every day, but on this occasion we did not live up to our usual high standards.”
Certas begins construction of bunker site at Newark Lorry Park
John Wood · 03 July, 2019
Certas Energy is expanding its bunker refuelling site network with a new development at Newark Lorry Park. The site is located on the old Great Nort…
Northallerton, North Yorkshire, UK: Six dedicated charging bays for refrigerated road transport have been installed at the secure truck park of Exelby Coneygarth on the A1(M) Junction 51.
These are the first in the UK outside NomadPower’s network with …
